MyFavorito Multichannel Customer Engagement and Loyalty System

One of the building blocks of MyFavorito is its built-in, ready-to-go multichannel customer engagement and loyalty system. As a brand, retailer or store owner you can use it to: Reward your customers for sales, for paying attention to your marketing, for referrals and for visits. Here is a quick introduction video on how it works.

MyFavorito Multichannel Customer Engagement and Loyalty System

For innovative brands, retailers and store owners: Reward your customers for sales, for paying attention to your marketing, for referrals and for visits. Your customers collect loyalty points using the MyFavorito App or the MyFavorito.com web portal. You create great loyalty rewards that your customers can unlock once they collected enough points. You also create the ways for your customers to collect points and you promote them on your product and your marketing and sales material. Your customers can then redeem their loyalty points and pickup their reward at your physical store or online shop or any other location that you provide. Watch this video for a quick introduction.
 

 
1. Reward your customers for sales
In MyFavorito, you can reward your customers for Sales. So they can collect loyalty points:
  • For buying in your physical store
  • For buying in your Shopify online shop
  • Or –if you are a brand without any stores - for buying your product somewhere and proof it with a cash receipt upload or product action code
2. Reward your customers for paying attention
At MyFavorito we believe that "Marketing is the contest for customers' attention" (Seth Godin). That's why we built a lot of functionalities that you can use immediately to reward your customers anytime they pay attention. Your customers can collect points:
  • For recognizing your TV, radio or print marketing
  • For reading your news on Facebook, Instagram, newsletters and others
  • For watching your videos on Youtube
  • For uploading a photo with your product (for example: in photo contests)
  • For retweeting your Tweets on Twitter
  • For participating in instant “scan+win” prize draws
3. Reward your customers for referrals
Another very valuable activity for brands and retailers are referrals. So, your customers can collect points:
  • For referring their friends, family members and colleagues to your stores and brands
  • And of course they can collect even more points if they influence their friends’ buying decision to your favor
4. Reward customers for visits
iBeacon technology is built right into MyFavorito and allows you to reward your customers as soon as they visit your physical stores. You can also reward them for showing up at your online shop, website, events, festivals or for watching your sponsored sport teams.
5. Motivate store visits and sales with attractive loyalty rewards
Your customers can redeem their loyalty points for attractive loyalty rewards that you provide. The more attractive your loyalty rewards are, the more people will collect and redeem their points. Good ideas for loyalty rewards are:
  • Gifts, offers and new products
  • Online-shop discount-codes
  • Samplings and merchandising articles
  • VIP access or tickets for events
  • Digital products and downloads
  • Partner offers
6. Loyalty point redemption is easy
Your customers then come to your store or online shop and redeem their points in a easy and friction less process. They basically show their smartphone to your staff, click the “Redeem” button and get their reward from you. The corresponding amount of loyalty points will be deducted from their account. Crystal-clear reports show you all the details and activity: Your customers, their points and their redeemed loyalty rewards.


Are you intrigued? Then get MyFavorito right now. You can start immediately with our free trial. You can setup your brand and stores right away and connect, engage and appeal to your customers. Like never before.
 
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